Question 1

What is an IDP platform, and how does it differ from OCR?

Accepted Answer

IDP (Intelligent Document Processing) is the generation that succeeds historical OCR/ICR tools. An IDP platform automates the full chain: automatic document reading, classification, data extraction, controls, integration with DMS or business systems. Where OCR converts pixels into text, IDP understands the document, identifies its type, and produces structured data that your business can use directly.

Question 2

OCR, ICR, IDP: which technology for which need?

Accepted Answer

OCR, ICR and IDP form a continuum: OCR converts images into text, ICR reads and classifies with rules, IDP adds AI-driven business understanding. An IDP platform handles 1,000+ document types without templates, extracts typed and handwritten data, applies business controls, cross-checks with your repositories, and feeds your IT systems. It's the gap between reading text and understanding a full case file.

Question 3

Which documents are supported by AI document reading?

Accepted Answer

The IDP platform handles over 1,000 document types: identity documents, administrative supporting documents (tax notices, proof of address, payslips), standardized forms, medical certificates, prescriptions, invoices, purchase orders, contracts, certificates. Automated reading works on typed and handwritten content. Models pre-trained on public sector, health insurance, banking and industry. Fine-tuning possible on your own data.

Question 4

How do you integrate an IDP platform with a business system (IODAS, Solis, Salesforce) or DMS?

Accepted Answer

Provence AI has native connectors with major public sector business systems (IODAS Inetum, Solis Atos, Genesis Arpege) and common DMS platforms (Alfresco, Efalia). The IDP platform integrates via a standard REST API, compatible with any IT system or ERP. Deployment is on-premise or on a dedicated private cloud. Expect 4 to 8 weeks with pre-trained IDP models, business adjustment on your data included.

Question 5

What ROI for a document processing automation project?

Accepted Answer

The ROI of a document processing automation project is measured in two phases: immediate operational savings (20 minutes saved per case on average, several FTEs freed for 500,000 pages/month) and secondary benefits (reduced instruction delays, service quality, fraud detection). Our simulator computes the impact on your context (volumes, sector, hourly cost).

Question 6

How does IDP handle handwritten forms and writing by hand?

Accepted Answer

Yes, handwritten data extraction is a key strength of the platform with 99.1% accuracy measured in production. Where international IDP solutions often rely on a cloud LLM, our specialized models process handwriting locally, on your infrastructure. Covered cases: hand-filled forms, annotations, signatures, handwritten letters, common in social services and the instruction of administrative files.

Automate and control your case workflowsYour documents classified, checked, delivered.

The requirements of regulated sectors.

Critical volumes

Reliability

Auditable decisions

Heterogeneous cases

GDPR / health data compliance

GDPR / health data compliance

Heterogeneous cases

Auditable decisions

Reliability

Critical volumes

One platform. Six steps.

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Facture EDF · particulier · Énergie / facture

6 champs détectés

6 / 6 conformes

Score 0,08 / 1

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Why a platform, not an API?

GPT, Claude, Gemini...

Integrated platform

Every format. Every origin.

Administrative documents

Financial documents

Supporting documents

Business documents

Not benchmarks. Not PoCs.

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